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Customer testimonials & project ratings
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Overall Verified
Testimonial Score

4.30

Composite Score

Quality

Customer Service

Value for Money


Review Date: 04/20/2017 | Author: Therese B., Altadena, CA

Comments: Nice, qualified people. There was a little screw up on arriving on the scheduled day to trim my palm tree, but they did come out the very next day. My tree never looked better

Review Date: 03/13/2017 | Author: Marcos L., Burbank, CA

Comments: This was a great transactional experience all around. John is very knowledgeable. Does not fail to offer insight and suggestions that will best fit your needs. I highly recommend this company!!

Review Date: 11/10/2016 | Author: a Neighbor, South Pasadena, CA

Comments: It was a very pleasurable experience. They worked so hard and did extra duties that weren't quoted in the price which I very much appreciated.

Review Date: 11/07/2016 | Author: Leonard J., Pasadena, CA

Comments: I had a great experience with the company. I like the work that was done.

Review Date: 10/07/2016 | Author: William J., San Dimas, CA

Comments: They were a little delayed by traffic on the EB 210 Frwy. They cleaned up and fed all the waste into the chipper and disposed of the waste.

Review Date: 09/28/2016 | Author: Diane S., Sunland, CA

Comments: they did a great job trimming my two trees and they did a great job cleaning up I would hire tem again

Review Date: 09/20/2016 | Author: Lauren D., Pasadena, CA

Comments: I had a wonderful experience with this company. They offered a very competitive price and did great work. I loved that John suggested alternative strategies to the work and had great ideas.

Review Date: 07/17/2016 | Author: a Neighbor, La Crescenta, CA

Comments: Very professional and hard workers. Cleaned up after the job was done and I would recommend them to my friends

Review Date: 05/12/2016 | Author: Micki H., Glendale, CA

Comments: Pleasant workers.

Review Date: 05/08/2016 | Author: a Neighbor, La Crescenta, CA

Comments: Cleaned up nicely.

Review Date: 04/02/2016 | Author: Barbara F., Tujunga, CA

Comments: Very happy with their work. Very hard workers and friendly.

Review Date: 03/12/2016 | Author: a Neighbor, La Crescenta, CA

Comments: I would have given 5s but I had a slight communication problem with the workers not speaking/understanding English.

Review Date: 03/04/2016 | Author: Bonnie G., Burbank, CA

Comments: Nicholas was very knowledgeable, friendly and helpful. The workers were experienced and efficient. I highly recommend their service.

Review Date: 01/10/2016 | Author: a Neighbor, Pasadena, CA

Comments: The initial communication was frustrating. Eventually we got it toge6ther and the work and price were satisfactory.

Review Date: 12/03/2015 | Author: a Neighbor, Sylmar, CA

Comments: They were great!

Review Date: 10/28/2015 | Author: a Neighbor, Sunland, CA

Comments: They were very friendly,and wasted no time in removing 65 ft. tree.They were very efficient,& will be coming back to remove (2) other trees.

Review Date: 10/27/2015 | Author: Debra F., Temple City, CA

Comments: They arrived on time, did a great job of the tree trimming and clean up. But there is a little room for improvement in communication.

Review Date: 08/21/2015 | Author: a Neighbor, WEST COVINA, CA

Comments: Showed up on time and got the work done.

Review Date: 07/15/2015 | Author: Denise P., Pasadena, CA

Comments: They came when they said they would . Cleaned up my front and back yard removed all trash then they but gravel in front yard with a few plants and gravel down driveway. I'm very pleased with the work. Armen and his crew were wonderful.Can't wait to have my backyard done.

Review Date: 07/10/2015 | Author: Paul K., Glendale, CA

Comments: Showed up on specified day, wasted no time in trimming trees, removing one dead tree, and grinding stump. Friendly crew, very efficient.

Review Date: 05/03/2015 | Author: Greg A., South Pasadena, CA

Comments: Their communication was a little weak but they got the job done very well. The office isn't always aware where the crews are each day, creating a little concussion.

Review Date: 04/30/2015 | Author: a Neighbor, Arcadia, CA

Comments: I will hire again very nice company and run very well.

Review Date: 04/28/2015 | Author: Mike C., Duarte, CA

Comments: John at Pasadena Gardening & Tree Service gave me the lowest price for the complete removal of a big rubber tree (his was my third quote for the job - I felt that the 1st and 2nd I had called wasted a lot of my time and I was eager to have the work done during my week off from work so that I could be at home while the work took place in case anything went wrong). The excellent job the two guys who came out (Alex and Mark) did went above and beyond my expectations. I know that this was a difficult tree to remove with very heavy branches (rubber trees are loaded with sticky white sap) and very messy to deal with. They removed the tree down to a very short stump on the first day and came back the next day to completely grind down the stump. On both days the two guys did a FANTASTIC job of cleaning up and even went so far as to ask if they could go up on my roof and use a blower to clean the leaves and sawdust off that had blown there. I was not expecting such a thorough and professional clean-up job! The tree was brought down safely and all the segments of branches, trunk, leaves, and a lot of sawdust were properly taken away. Their low price estimate was the reason I agreed to go with them, but the professional and very safe way they tackled the job of cutting down this huge tree and their amazing clean up makes me want to give the two guys a tip! They made my yard look great, they didn't break anything, they swept up all traces of leaves, etc. and they were very courteous and on time. I couldn't be happier to have hired them and have recommended them to a couple friends who are also interested in having trees removed. Thank you, Pasadena Gardening & Tree Service!

Review Date: 04/13/2015 | Author: Eddie mae S., Pasadena, CA

Comments: They did a good job triming my Chinese Oak. I will probably have them back to top off the tree later.

Review Date: 03/27/2015 | Author: Rebecca B., Glendale, CA

Comments: Nice people good work

Review Date: 12/23/2014 | Author: Daniel T., Glendale, CA

Comments: Nicolas was friendly and understood exactly what I wanted done with you hassle.

Review Date: 08/31/2014 | Author: Robert A., La Crescenta, CA

Comments: Customer service was great by email w/Wendy. John was too fast talking for me. They were quick with a quote and was reasonable. My husband was very pleased with the tree trimming, removal of 2 trees and planting of 2 trees. I have to call them back as the workers forgot to trim a tree.

Review Date: 08/26/2014 | Author: Diane D., Burbank, CA

Comments: They were very good to me nd they are hired to cut down my tree in acouple of months.

Review Date: 10/29/2013 | Author: a Neighbor, Monrovia, CA

Comments: The work they did on the trees was excellent. They took 3 days instead of 2 and sent 2 guys instead of 4. I had to call them after the work was done to come back out to clean up a few things. They were prompt in returning to do that

Review Date: 10/11/2013 | Author: a Neighbor, La Canada Flintridge, CA

Comments: No major complaints. They completed all work to satisfaction. The crew size was small but they came back next day because they didn't finish the job and to compensate for late start on the first day. I wish they did a better job of cleaning up even though they overall did an excellent job. Also, John promised he'd come when the work was being done but didn't. Only minor gripes but overall very good. Would hire them again.

Review Date: 08/28/2013 | Author: a Neighbor, Altadena, CA

Comments: John did a great job in removing and trimming our trees. On time and very efficient team of workers. Highly recommend.

Review Date: 08/17/2013 | Author: Zakiyyah D., Burbank, CA

Comments: John came out to our rental house to give us a free estimate on the yard. He was very kind and knowledgeable about his craft. He really made me feel like he cared about getting this lawn into tip top shape. Thank you John for relieving a bunch of stress!!!

Review Date: 08/12/2013 | Author: a Neighbor, South Pasadena, CA

Comments: John and his team were absolutely professional from the very beginning. Not only was the price quote the most competitive, but the quality of the service was perfect. Cleanup after the job was complete was even better than when they arrived.

Review Date: 03/11/2013 | Author: Sherry Y., Pasadena, CA

Comments: He did a wonderful job, was on time, a pleasure to work with, would recommend to friends and colleagues.

Review Date: 02/02/2013 | Author: Neil G., La Canada Flintridge, CA

Comments: John and his team did a great job. Their prices were very reasonable. I will be calling John back for more tree trimming in the spring.

Review Date: 11/15/2012 | Author: Boyd F., Burbank, CA

Comments: It was a good job, done on time, at a reasonable cost.

Review Date: 09/20/2012 | Author: Ronald R., Pasadena, CA

Comments: The yard has much more curb appeal.since I hire Pasadena Gardening Service; a good investment.

Review Date: 08/26/2012 | Author: Linda M., La Crescenta, CA

Comments: I am very satisfied with Pasadena gardening & Tree Service & value of money. I have recommended them to my neighbor & friends.

Review Date: 08/02/2012 | Author: Barbara J., Pasadena, CA

Comments: Very prompt and professional. They came out and handled the work immediately.

Review Date: 06/17/2012 | Author: Aaron S., Altadena, CA

Comments: -

Review Date: 04/30/2012 | Author: a Neighbor, Alhambra, CA

Comments: The workers were courteous and quick. The trunk of the tree could probably have been cleaned up a little better, but overall the work was satisfactorily done. Only problem was that my neighbor came over to say that they left some mess in her yard and they jumped the fence when clearing large fronds, without checking with her first...she has dogs and said that could have been dangerous for them..

Review Date: 02/02/2012 | Author: a Neighbor, Burbank, CA

Comments: Quick response - very personal service. The guys that actually did the work were courteous and invested - willing to do everything we requested. Great job.

Review Date: 12/14/2011 | Author: a Neighbor, Arcadia, CA

Comments: Very prompt and professional.

Review Date: 11/22/2011 | Author: Seta C., La Crescenta, CA

Comments: Everything was great, they showed up on time and completed the service the same day. I will use them again if i need my trees trimmed again.

Review Date: 04/25/2011 | Author: Dennis P., Monrovia, CA

Comments: Hard working crew. Very good work.

Review Date: 02/07/2011 | Author: a Neighbor, West Covina, CA

Comments: Professional and prompt. Thank you!

Review Date: 01/14/2011 | Author: Wendy V., ,

Comments: They were very respectful, cleaned up the mess, ground up a stump, trimmed things, just did a pretty good job.